Charter of services

At Sagalés, we work every day to provide a transport service that is safe, accessible, reliable and focused on the needs of our users.

Our Service Charter sets out the quality commitments we undertake, as well as the service standards that guide our activity and our relationship with our customers.

This document reflects our commitment to continuous improvement, transparency and service to the public, establishing the indicators and objectives that make it possible to assess compliance with the commitments undertaken.

View our Service Charter