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Booking Agent

At Sagalés we are looking for the position of Booking Agent for the Commercial Department


Negotiation skills:  Able to communicate and concrete agreements with guests. 
Analytical skills: able to analyze costs, margins and set rates in accordance with established guidelines.
Dynamism: Open and communicative. Optimistic.
Proactive: Able to identify what the client may need.
Constant: Active listening attitude to offer the best solution to the client.
Responsible: correct follow-up of the client portfolio to satisfy their needs. High capacity for adaptation and good at time management.
Commercial orientation and negotiation skills: sales-oriented attitude and negotiation skills in order to get the best purchasing conditions.

Main Responsabilities


  • Management and follow-up of orders: manage the entire sales circuit from the initial quotation to the control of payment and invoice claims.
  • Attend telephone calls 
  • Management of orders, introducing them into the computer system.
  • Incident resolution.


  • Higher Education with specialization in tourism.
  • Experience in reservations department, hotel, travel agency or similar valuable.
  • Catalan / Spanish / English.
  • Proficiency in Office package


Between 2 and 5 years.


  • Salary according to agreement.
  • Stable position in a leading company in its sector.
  • Continuous training, advantages and special discounts for belonging to the company.

Sagalés is a socially responsible company, which is why we are committed to creating and developing an inclusive environment in which all candidates are welcome without discrimination on any ground such as age, gender, disability, sexual orientation, religious beliefs, or any other personal circumstances unrelated to the position’s characteristics.